Thank you for choosing YAO WANG SDN.BHD (1430608-T) for your jewelry needs. We strive to provide you with the best service possible, including efficient and reliable shipping options. Please read the following information carefully to understand our shipping policies.
Shipping Destinations
We are proud to
offer worldwide shipping. No matter where you are located, we will do
our best to ensure your order reaches you promptly.
Processing Time
Orders
are typically processed within 1-5 business days from the date of
purchase. During peak seasons or promotional periods, processing times
may be slightly longer, but we will always keep you informed of any
delays.
Shipping Methods
We offer several shipping options to accommodate your needs:
Standard Shipping: Delivery typically takes 7-14 business days.
Expedited Shipping: Delivery typically takes 3-5 business days.
Please note that shipping times are estimates and may vary depending on factors such as customs clearance and your location.
Shipping Costs
Shipping
costs are calculated based on the weight of your order and your chosen
shipping method. You can view the shipping costs at checkout before
completing your purchase.
International Shipping
For
international orders, please be aware that you may be responsible for
customs duties and taxes imposed by your country's customs department.
These charges are not included in the total price at checkout and are
the sole responsibility of the customer.
Order Tracking
Once
your order has been shipped, you will receive a confirmation email with
tracking information. You can use this information to track the status
of your delivery.
Shipping Restrictions
We are
unable to ship to P.O. boxes or APO/FPO addresses. Additionally, some
countries may have restrictions on the importation of certain jewelry
items. Please check your local customs regulations before placing your
order.
Lost or Damaged Packages
In the rare event
that your package is lost or damaged in transit, please contact us
immediately so that we can assist you in filing a claim with the
shipping carrier.
Contact Us
If you have any
questions or concerns about our shipping policies, please don't hesitate
to contact us at sales@yaowangmy.com. Our customer service team is
here to help!