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Shipping Policy

Thank you for choosing YAO WANG SDN.BHD (1430608-T) for your jewelry needs. We strive to provide you with the best service possible, including efficient and reliable shipping options. Please read the following information carefully to understand our shipping policies.


Shipping Destinations

We are proud to offer worldwide shipping. No matter where you are located, we will do our best to ensure your order reaches you promptly.


Processing Time
Orders are typically processed within 1-5 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but we will always keep you informed of any delays.


Shipping Methods
We offer several shipping options to accommodate your needs:


Standard Shipping: Delivery typically takes 7-14 business days.
Expedited Shipping: Delivery typically takes 3-5 business days.


Please note that shipping times are estimates and may vary depending on factors such as customs clearance and your location.


Shipping Costs
Shipping costs are calculated based on the weight of your order and your chosen shipping method. You can view the shipping costs at checkout before completing your purchase.


International Shipping
For international orders, please be aware that you may be responsible for customs duties and taxes imposed by your country's customs department. These charges are not included in the total price at checkout and are the sole responsibility of the customer.


Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.


Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, some countries may have restrictions on the importation of certain jewelry items. Please check your local customs regulations before placing your order.


Lost or Damaged Packages
In the rare event that your package is lost or damaged in transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.


Contact Us
If you have any questions or concerns about our shipping policies, please don't hesitate to contact us at sales@yaowangmy.com. Our customer service team is here to help!